Digital Experience Management Primer
You will be awarded a Course Compeltion Certificate at the end of the Course
Description: Digital customer experience management is understanding how people interact with your brand online. Organisations today must find a way to create emotional connections with their users on their mobile devices, let their customers provide feedback, and respond to those issues.
What you will Learn?
This course is designed for a very experienced client services' executive who knows firsthand how to successfully manage clients and tactfully build their journey. Based on real life experiences, this course helps you focus on where it really matters as it is not always what you may think.
Intended Audience: Students, Digital Marketing Career Aspirants, client and sales executives, client success professionals, entrepreneurs, and anyone else who truly cares for clients and want to build outstanding client experiences.
Prerequisites: Not Required